I had a recent stay at a combination Hyatt Place / Hyatt House hotel in Sacramento (either the Hyatt House Sacramento Airport / Natomas or the Hyatt Place Sacramento International Airport – they’re in the same building and share a lobby and general amenities). While I will have a full review coming up here in a little bit, there were a few interesting things that came up as part of my stay that I wanted to call out separately. I already mentioned the sofa bed that wouldn’t unfold, but there was one other thing that I thought was interesting.
You had one job!
Hyatt High Velocity Breakfast
As I mentioned, this was a combo Hyatt House / Hyatt Place that shared a lobby and basic amenities (like breakfast) but had different wings with hotels. Hyatt House and Hyatt Place are similar enough that this made sense to me.
I have stayed in many Hyatt House and Hyatt Place hotels, and the breakfast is usually pretty standard. You’ll usually have
- Some sort of egg dish – scrambled eggs, cheese or veggie omelet, hardboiled egg, etc
- A starch dish – breakfast potatoes, hash browns, biscuits, etc
- Meat – usually bacon or sausage
But when we went down to breakfast on the first morning of our stay, I found the following:
- Scrambled eggs
- Breakfast potatoes
- What looked like frozen Eggo waffles that were reheated
This was the same on both mornings of our stay at the Hyatt House Sacramento Airport / Natomas
What is Hyatt High Velocity Breakfast?
Let me be clear – this is absolutely not a big deal. I am sure that I will get the breakfast snobs in the comments section talking about how crappy hotel breakfasts are anyways and so it should be a good thing that there is something that makes you not want to eat on it.
What I was curious about was whether this was a rogue hotel playing fast and loose with the rules or whether this was expected variations. Their own website says
Your stay at our hotel starts with a complimentary breakfast where you can choose a classic scrambled eggs, sausage, and breakfast potatoes. Take a slightly more decadent approach with French toast or waffles or keep it simple and healthy with Steel Cut Oatmeal, fresh fruit, granola, or yogurt.
I know most branded hotels have to adhere to a series of “brand standards” that the brand sets. So I asked a friend of a friend who is a hotel GM at Hyatt whether there were published brand standards for Hyatt House / Hyatt Place (I couldn’t find any online) and this is what they said
Sounds like they ran “high velocity” breakfast. They do that during busy times and only allowed on weekends unless they get a waiver. But they are supposed to have a meat option. High velocity breakfast is the same at [Hyatt Place] and [Hyatt House]
So one theory was that the hotel was running a Hyatt high velocity breakfast. The 2 nights that I was there were Friday and Saturday night, so that would fit in with what they said about it only being done on weekends. Anecdotally I overheard someone at the front desk mention that they were full when I checked in, though the hotel didn’t SEEM full and the breakfast area was also nowhere near full. Unfortunately I had to leave the area so couldn’t see what it was like on a weekday morning.
The Bottom Line
Again, let me repeat that this is and was not a big deal, and I am not complaining or necessarily asking for any form of compensation. I’m more just curious as to what was going on. We have seen many many examples of hotels trying to play fast and loose with the rules of what their brand requires, in the hopes of making more money. Maybe that was what was going on here, or maybe it’s the case that they were just completely full and offering Hyatt “high velocity” breakfast.
Have you ever heard of Hyatt “high velocity” breakfast? What do you think – was this hotel following brand standards or trying to pull a fast one to save a buck? Leave your thoughts in the comments below
This site is part of an affiliate sales network and receives compensation for sending traffic to partner sites, such as thepointsguy.com. This may impact how and where links appear on this site. Responses are not provided or commissioned by the bank advertiser. Some or all of the card offers that appear on the website are from advertisers and that compensation may impact on how and where card products appear on the site. Any opinions expressed in this post are my own, and have not been reviewed, approved, or endorsed by my advertising partners and I do not include all card companies, or all available card offers. Terms apply to American Express benefits and offers and other offers and benefits listed on this page. Enrollment may be required for select American Express benefits and offers. Visit americanexpress.com to learn more. Other links on this page may also pay me a commission - as always, thanks for your support if you use them
User Generated Content Disclosure: Points With a Crew encourages constructive discussions, comments, and questions. Responses are not provided by or commissioned by any bank advertisers. These responses have not been reviewed, approved, or endorsed by the bank advertiser. It is not the responsibility of the bank advertiser to respond to comments.
Dan Miller travels with his wife and 6 (SIX!) children. He loves to help families travel for free / cheap, especially larger families. If you are looking for help, drop him an email at 
Recent Comments