Sears has an interesting loyalty program called Sears Shop Your Way. For every purchase that you make at Sears, you will earn Shop Your Way rewards. Usually you’ll earn 1% of your purchase price back in SYWR (Shop Your Way Rewards). This can make Sears a fairly lucrative place to manufacture spending. Sears is also on the Chase Freedom bonus calendar with a 5% bonus on purchases this quarter.
(SEE ALSO: Earning miles through shopping portals)
The United shopping portal is currently doing 12x at Sears, which, when coupled with double dipping on gift cards and the Chase Freedom 5x bonus, means that for a limited time you can get 29x on purchases at Sears.
(SEE ALSO: My experience with 19x points through shopping portals at Sears – this was a similar deal a few months ago where I walk through how I took advantage of it)
Crazy valuations
For some reason, instead of the “regular”penny points that most loyalty programs have, Sears has decided to make 1000 points equal a dollar, which takes some getting used to. So don’t be fooled by the huge amounts of points that you can earn!
20,000 POINTS!!!!!!
As you can see, 22,500 points is only $22.50. And as you can see, Sears points expire.
What to do when Sears Points expire?
Most of the bonus points that you get (the ones that actually matter) expire in a certain number of days. Like you can see from the example above, the 20,000 bonus points expire in 90 days. If you are a frequent reseller, this isn’t always a problem – you do something called “rolling”.
- Use the points you got on Order 1 on the purchase of Order 2
- Use the points you got on Order 2 on the purchase of Order 3
This isn’t always possible, especially if you are trying to purchase multiple of the same product, but generally speaking that’s a guideline.
Still, for the infrequent reseller such as myself, you might often have a case where you have a large amount of points sitting in your account.
So, when Sears points expire, are you out of luck? Actually, I’ve had pretty good luck in getting Sears to restore my expired Sears Shop Your Way points.
Calling in when your Sears Points expire
I know, I know…. NEVER CALL!! It’s like the #1 rule of everything! :-P.
But in this case, you are going to want to call into Sears Shop Your Way rewards customer service when your Sears points expire. The phone number to call is 1-800-991-8707.
Just authenticate yourself to the phone agent, explain the problem, and they should be able to restore your expired Sears points. I’ve now done this twice. Just yesterday, I called in. I had 40,000 bonus points from my experience getting 19x points at Sears a few months ago, and they had expired a few weeks ago.
(SEE ALSO: Update on Southwest shopping portal points – they post on the pre-SYWR price!)
I called in, and within a matter of seconds, she said that she had restored the 40,000 points to my Sears Shop Your Way Rewards account.
When Sears points expire, how long do they take to be restored?
The agent on the phone was able to restore them right there on the phone, but she did claim that they take 24 hours to actually post, but I’ve had good luck with them posting pretty quickly (same day). Usually you do have to log out and back in for them to show up in your online account however.
Both times they’ve posted for me on the same day (after a logout and back in)
Hopefully this helps you get some of your expired SYWR back from Sears, and if this was something that was keeping you from dipping your toe in the reselling water, now you know that you don’t have to worry about it!
This site is part of an affiliate sales network and receives compensation for sending traffic to partner sites, such as thepointsguy.com. This may impact how and where links appear on this site. Responses are not provided or commissioned by the bank advertiser. Some or all of the card offers that appear on the website are from advertisers and that compensation may impact on how and where card products appear on the site. Any opinions expressed in this post are my own, and have not been reviewed, approved, or endorsed by my advertising partners and I do not include all card companies, or all available card offers. Terms apply to American Express benefits and offers and other offers and benefits listed on this page. Enrollment may be required for select American Express benefits and offers. Visit americanexpress.com to learn more. Other links on this page may also pay me a commission - as always, thanks for your support if you use them
User Generated Content Disclosure: Points With a Crew encourages constructive discussions, comments, and questions. Responses are not provided by or commissioned by any bank advertisers. These responses have not been reviewed, approved, or endorsed by the bank advertiser. It is not the responsibility of the bank advertiser to respond to comments.
Dan Miller travels with his wife and 6 (SIX!) children. He loves to help families travel for free / cheap, especially larger families. If you are looking for help, drop him an email at 
Thanks so much for this post! I just had $150 worth of points expire, and your post couldn’t have been more timely! Called up with the details you had here – and – voila! – my points were back the next day! Thank you, thank you, thank you!!!!
Glad it could help! There’s nothing quite as awesome as the feeling you get when you all of a sudden just get back some money (or points or rewards or other money-like substitutes) that you thought you had lost!!
Hi! Do they still eagerly and generously do that these days? I have expired points because I live in the Pacific Time Zone and the points expire at 12:00 in Eastern Time Zone. Do you think they would restore my $10 bonus points when I tell them that? Thank you.
Can’t hurt to try!
After finding this post I called them today about points that expired last night. I’m on Pacific time, their computers are on Central. The agent understood and happily returned my points.
when they put it back the expired one ,, or if you return item you purchased using the point will expire soon,,, the points that back to you are good for how long?