Yesterday I wrote about 2 negative developments with Citibank – you are no longer able to fund a Citibank checking account with a credit card (as I did to the tune of $39,000 a few months ago, and Frequent Miler apparently did several months ago as well) and also some people were reporting that their accounts had been shut down (with all their points forfeit)
(SEE: Citibank: Funding shutdowns and involuntary account closures!)
I actually read about this news early yesterday morning, but didn’t think much about it. I am not a huge MSer, and from what I’ve seen, the people whose accounts were getting shut down were operating at a scale orders of magnitude higher than what I am typically doing.
Checking my accounts
Still, after I read some of the comments on various forums and threads, where someone mentioned having 5 of their 7 Citi accounts shut down, I thought it was prudent to check on my accounts to make sure. For some annoying reason I have 2 different Citibank logins and they can’t combine the accounts (at least they couldn’t / wouldn’t last time I called in).
First I checked the first one, and found my Hilton HHonors cards all safe and snug. Then I checked my other account, and found my Citi ThankYou Premier and Citi ThankYou Prestige, right where I expected them to be.
But one account was missing – it was my new Citi Hilton HHonors Reserve account. I had signed up for this card a month or so ago in order to use the 2 free weekend nights it gives after meeting the signup bonus. I COULDN’T FIND MY HHONORS RESERVE ACCOUNT ANYWHERE!!!
Breathing a sigh of relief
Thankfully, after a few tries, I thought maybe I had signed it up with ANOTHER (3rd) account. I used the forgot userid function of the Citibank and put in my credit card number. It turned out that I had never actually set up my new account with the online account functions of citicards.com. So after a few steps there, I was able to see my Citi Hilton Reserve account without any problems
Phew! Crisis averted!
Anyone else have their accounts shut down?
This site is part of an affiliate sales network and receives compensation for sending traffic to partner sites, such as thepointsguy.com. This may impact how and where links appear on this site. Responses are not provided or commissioned by the bank advertiser. Some or all of the card offers that appear on the website are from advertisers and that compensation may impact on how and where card products appear on the site. Any opinions expressed in this post are my own, and have not been reviewed, approved, or endorsed by my advertising partners and I do not include all card companies, or all available card offers. Terms apply to American Express benefits and offers and other offers and benefits listed on this page. Enrollment may be required for select American Express benefits and offers. Visit americanexpress.com to learn more. Other links on this page may also pay me a commission - as always, thanks for your support if you use them
User Generated Content Disclosure: Points With a Crew encourages constructive discussions, comments, and questions. Responses are not provided by or commissioned by any bank advertisers. These responses have not been reviewed, approved, or endorsed by the bank advertiser. It is not the responsibility of the bank advertiser to respond to comments.
Dan Miller travels with his wife and 6 (SIX!) children. He loves to help families travel for free / cheap, especially larger families. If you are looking for help, drop him an email at 
For some reason Citi HH Reserve cards can’t be linked to the usual Citi login so everyone who has online access for Citi HH Reserve has 2 Citi logins. Don’t know why.
Btw when Citi put the kibosh on cc funding for checking accounts Tuesday I had a 39k deposit in the pending status. Whew, it went through but not until yesterday. It’s still worth funding the Citi checking account even if it’s without the cc point/mile gift.
Something tells me they’ll be a lot less travel bloggers a few months from now.
Clickbait, don’t bother reading
Really? This is worthy of a post?
Just because there are some out there that are MSing for a living does NOT mean that charging 79k on multiple cards is not “huge”. Most of u s would never attempt anything like that. These avenues are being shut down due to those of you who were greedy and couldn’t be happy with 10k deposits, which were flying under the radar just fine.