I have a lot of Chase cards. I’d imagine I am not alone in this – after all, Chase Ultimate Rewards is one of the best mileage “curencies” out there – with tons of transfer partners and lots of good ways to earn them, one can never have too many (can they?)
Yesterday I learned a trick on how to manage my Chase account online and I thought that I would pass it on!
When I log on to my Chase account online at chase.com, I am greeted first by an Account Summary breaking down my statements into groups based on whether they are personal cards or business cards (and I actually have several different businesses, so they’re grouped even further). To me, these summaries are not particularly useful and just clutter up the page.
Then, it lists my accounts. Here’s what I have:
- Chase Ink business card (closed)
- Southwest Business card (how I got my Southwest Companion Pass!)
- Chase Sapphire Preferred (closed – though thankfully I remembered to transfer my Ultimate Rewards out first!!)
- Southwest Airlines Personal card
- Chase Freedom card
- IHG Rewards card
- United Explorer card (there are reports of a possibly targeted 50,000 mile bonus out there)
Why do closed cards show up there?
I guess I can see why Chase would keep closed (zero balance) cards for a little bit, to let you see your final statements and/or make a final payment, etc.
It just feels like I closed these cards quite a bit of time ago, so I’m not sure how long Chase will keep them in my account summary.
How to hide your Chase account online
Thankfully, there is an easy way to hide accounts that you don’t want to see. First, on your main “My Account” page, go to the Customer Center
Then, choose “Show / Hide accounts”
Once you’re there, it will ask you from which login you want to show / hide accounts. In my case, I have myself and 2 business accounts (I have them linked together, but I’ve never quite understood how Chase has them linked on their back end – they all show up for me in one online login).
Pick one of them (you’ll need to repeat the process for each login), and you’ll see the following screen:
Choose which cards you want to display and ta da! You’re done!
One thing to note is that in my case, my business only had my Ink card, which I was hiding. When I chose to hide that card, I got the following error message
Not a big deal – I just hit OK and that account did not show up any more. You still can go back in and unhide these accounts later if you want. Hopefully this helps you keep your life simple and uncluttered!
(HT: Travel With Grant)
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Dan Miller travels with his wife and 6 (SIX!) children. He loves to help families travel for free / cheap, especially larger families. If you are looking for help, drop him an email at 
if you had a account does is still show up on the chase mobile app
you can hide in the app using the same steps.