Please ensure Javascript is enabled for purposes of website accessibility

I do not fly enough to justify earning elite status in most cases, and just rely on purchasing whatever ticket I want (using miles for business class, etc). I have had the Southwest Companion Pass before and I have done one (one!) mileage run for elite status before

(SEE ALSO: Emirates A380 first class review Dubai to New York)

(SEE ALSO: I just booked my first ever mileage run (you’ll never guess which airline))

So I was a bit surprised to be offered a Comfort Plus upgrade on my most recent flight

a plane flying in the sky

Flying Delta to Boston

I recently flew Delta Air Lines from Cincinnati to Boston for the 2023 MIT Mystery Hunt. I was sitting in the gate area at CVG because Delta flies out of Concourse B and the Priority Pass lounge for CVG is in Concourse A. And The Club CVG  is OKAY, but it’s not amazing by any means. I only had about 30 minutes from my arrival to the start of boarding so I figured I would just wait in the gate area.

Paging Passenger Miller

The area right in front of my gate (B17) was actually pretty full, so I sat across the aisle at an empty gate. I was monitoring things across the aisle when I thought I heard my name be paged. I couldn’t quite tell, so I went over to the gate agent and they confirmed that they were looking for “Passenger Miller” (and one other passenger).

A Comfort Plus upgrade

The gate agent told me that I was next on her list for an upgrade to Comfort Plus but wanted to know if I wanted it because I was seated in an emergency exit seat currently. That was a bit surprising to me, because

  • a) I didn’t think I was seated in an emergency exit row
  • and b) I wondered how far they had to get down the upgrade list before I got one 🙂

The flight was super empty (I ended up in a row of 3 all to myself) but even still.

Eventually, when I exhibited sufficient confusion, she confirmed that she was talking to DAVID Miller. I had to inform her that, alas, I was DANIEL Miller. She politely told me to disregard the message 🙂

The Bottom Line

I slinked my way back to my seat and then to my economy seat in the back. It actually worked out just fine since as I said, I had an entire row to myself.

Got any better stories of upgrades being taken away? Leave them in the comments


This site is part of an affiliate sales network and receives compensation for sending traffic to partner sites, such as thepointsguy.com. This may impact how and where links appear on this site. Responses are not provided or commissioned by the bank advertiser. Some or all of the card offers that appear on the website are from advertisers and that compensation may impact on how and where card products appear on the site. Any opinions expressed in this post are my own, and have not been reviewed, approved, or endorsed by my advertising partners and I do not include all card companies, or all available card offers. Terms apply to American Express benefits and offers and other offers and benefits listed on this page. Enrollment may be required for select American Express benefits and offers. Visit americanexpress.com to learn more. Other links on this page may also pay me a commission - as always, thanks for your support if you use them

User Generated Content Disclosure: Points With a Crew encourages constructive discussions, comments, and questions. Responses are not provided by or commissioned by any bank advertisers. These responses have not been reviewed, approved, or endorsed by the bank advertiser. It is not the responsibility of the bank advertiser to respond to comments.

BoardingArea