I applied for a card from Citibank a few weeks ago and got a pending notice. This is not a huge surprise, and is something that can often happen while doing a credit card churn.
- Why you should NOT call the reconsideration line
- American Express reconsideration phone number and website
- Bank of America reconsideration phone number and website
- Barclay reconsideration phone number and website
- Citi reconsideration phone number and website
- Chase reconsideration phone number and website
People sometimes disagree about whether you should call right away when you get a pending notice, or whether you should wait and give it a few days. I’ve done it a few different ways – called right away as well as waited, and had good success either way.
(SEE ALSO: Why you should NOT call the reconsideration line)
Fortunately there is a Citi reconsideration phone number and a Citi reconsideration website to check on application status.
Citi reconsideration website to check application status
Citi has a application status website where you can check the status of a pending application.
You’ll need to put in your application ID as well as your zip code.
Citi reconsideration phone number
The Citi reconsideration website will just give you your application status, and won’t really give you any options to talk to anyone if your application is in a pending status (which, after all, is probably the whole reason you are interested in the Citi reconsideration department, right?)
So if that’s the case, you’ll want to try the Citi Reconsideration phone number. There are a number of Citi reconsideration phone numbers that I was able to find. Hopefully one of them will work for you!
- (800) 695-5171 – Personal Reconsideration Line
- (888) 201-4523 – Reconsideration line
- (800) 695-5171 – Personal reconsideration line
- (800) 645-7240 – Business reconsideration line
- (800) 288-4653 – Business reconsideration line
(sources: Travel Sort, Flyertalk, The Points Guy, Nerd Wallet)
Another good source can be the Twitter team at @AskCiti – though with any kind of complicated scenario, they’re likely to direct you to one of the Citi reconsideration phone numbers. Another suggestion from a commenter was to go to the Citi website, and ask for reconsideration through the online chat service
(SEE ALSO: List of Airline and Hotel Twitter contacts)
Hopefully these Citi reconsideration phone numbers and website will help you out!
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You can also go to the chat and be transferred to a credit card specialist who can do the reconsideration over the chat. Just did it yesterday and a few weeks ago for Citi Prestige.
Great suggestion! I’ve updated the post to include it
The first number you gave with live chat is to chase just FYI
Thanks! I’ve updated the post
HEY! The number: (800) 453-9719 – Business Credit Card Reconsideration Line with live rep
Is for Chase as well!!!
Can you please repost or reply with the numbers for CITI and not Chase?
Sounds like I need to write a post about CHASE reconsideration lines :-P. Thanks for the comment and I’ve verified all of the numbers and added a few extra Citi reconsideration phone numbers