I applied for the Barclay US Airways Mastercard a few weeks ago and got a pending notice. This is not unexpected
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Barclay is known as being a fairly “strict” bank as far as credit card approvals go. Different servicing banks have different characteristics. Barclays is a bit tougher to get approval for new cards if you have signed up for a lot of cards, to get an approval with a US Bank card, you often have to freeze your IDA and ARS credit reports, and so on.
There are differing schools of thoughts on whether you should call right away when you get a pending notice, or whether you should wait and give it a few days. I’ve done it a few different ways – called right away as well as waiting, and had good success either way. Fortunately Barclay reconsideration has both a phone number and a website to check on application status.
Barclay reconsideration website to check application status
Here is the Barclay reconsideration website – you have to put in your last name, last 4 digits of your SSN, Zip code and email address that you put in on your application
That will take you to a page where you can check your status (Approved, Pending or Declined).
Barclay reconsideration phone number
In this case though, I was hoping for a quicker turnaround on an approval, because I was wanting to use the lounge day pass that comes with the card at CLT when I am there, straight off a red-eye, for the Family Travel for Real Life conference next month.
So I called into the Barclay reconsideration line, which is 866-408-4064. They are open Monday through Friday at regular business hours (I made the mistake of calling on Saturday once), and you typically get a credit analyst on the line right away (no phone tree)
When I called, I told her I was looking for information on my recent US Airways card application. She took my information and then let me know that it had been declined (which I knew already, having checked on the Barclay reconsideration website above!). She then offered to take down some additional financial information to try and get me to an approval. She took down employment information and income and was obviously looking at a copy of my credit report (asking about mortgages, etc.)
She thanked me for using my credit wisely and put me on hold. When she came back, she again said that I could not be offered the card because of too many recent accounts opened, both at Barclays and other banks. This is a known “feature” of Barclay – that they are stricter on those of us that choose to sign up for many credit cards.
Did I give up? Did I try again? Well… that’s a story for another day 🙂 In the meantime, I hope that the Barclay reconsideration phone number and website are useful to you if you need to check on the status of a Barclay Arrival or US Airways Mastercard (or other) application
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Like you said, not surprising. Barclays is a stickler on # of apps, and if you are using their cards regularly. I wonder how successful folks have been with recon? I’ve heard nightmarish things. My wife and I use our two Arrivals quite a bit, and we are spacing our apps out quite a bit, so we have managed to be accepted for all 5 apps we have done with them. We also got them to waive both our annual fees on the Arrivals. But as you indicate, I’ve learned to tread lightly with these guys.
Of course, I roll with a crew that’s not quite large enough to field a basketball team. I think you’ve got enough for a baseball squad at this point. So your apps are probably more frequent and numerous.
Any experience with Cap 1? I’ve got a cash back fever in the form of some serious resort fees at the JW Marriott Orlando, and the only prescription is the Cap 1 40k sign up bonus. But I think they are a lot like Barclays in that they don’t like to see a lot of recent apps.
I recently got turned down for a second US Airways card (already have 1 USair and 1 arrival). I’ve been procrastinating in calling the reconsideration line. Did you have any luck with them? would you mind sharing any tips? You can email if you prefer not to share publicly.
Look for a post from me within the next few days on the subject. Short answer is that no, I have not yet had luck (but I’m not out of ideas JUST yet!) What did they give you as a reason for declining?
We froze our credit reports because of the Anthem hack. We did a temporary lift on transunion but left the other two frozen. That must have kicked our application into the reconsider bin because we have one app last December and none for years before that. Ficos in the 800s.
A call to an analyst took less than 5 minutes and got the card with high limit.
Pleased.
We got the card because they don’t charge foreign transaction fees.
I just Reconned and was approved.
Thank you – I saw on the website that I had been turned down for my second Barclays’ card, which I can really use the rewards from. The lady who answered the phone was very nice and happy to approve me! 🙂
Just Got off the phone with recon rep, and turned a denial into a $1000 Starting credit limit… Could not be happier. The rep was very nice, and after looking at my application, he told me i was denied, which i knew, and said let’s see if there is anything we can, and asked me a few simple questions, and boom… $1000 scl 🙂 My first real credit card. What made him give that decision is between cheap store cards, 2 secured credit cards ($2500 limit each) i have about 18 revolving accounts, that total to $11000 and every single one is 0 balance. He said even though besides the 2 credit card all the others are only couple months old, it looks like you have a strong habit of paying off your balance every month, so i will approve you for a $1K credit limit today!! Way to go Barclay’s
I just called the recon line. I have the lower level arrival card with a 18,500 credit limit. They agreed to close that one and open a new world arrival for me!
I applied for world mastercard and was told my application will be reviewed and it might take ten days before I known rejection or acceptance. My fico score as of today may 22nd 2016 stands at tu 745 ex 749 experience 756 payment history 100% age of credit 5 yrs, enquiries 5 dragotary accounts 2 no single application was rejected past two yrs, I didn’t panic and did not call the recon line just waited for their decision. I applied 5/20/200016 I kept on checking the online recon site, was told every time that my application is in review. Today 5/23/2000163016 I checked again and found good news. Approved for $5000 I guess they made the right decision. Was never gonna call and beg for credit card. I hope that helps for those of you that wanna apply. I regret I applied it to begin with, I would rather go for American campany.
Thank you for this post it was very helpful. Not sure if anyone will read this comment but just wanted to share my experience. I called the reconsideration line for the Barclays Arrival Plus Elite MasterCard and was approved. I had two other cards with Barclay and they just had to shift around some of my credit from those cards since the credit limits were so high. So it doesn’t hurt to call and see what they say.
My application was held pending review. After pulling my credit report with no issues and after was able to verify key personal ID info I was then asked to MAIL paper copies of my Driver License, Social Security Card, and a bank statement. ABSOLUTELY NO WAY am I mailing copies of those through the U.S. Mail are these people INSANE? Obviously they have never heard of ID theft. My FICO is 800+ and I have perfect credit basically. Not my kind of folks to do business with. I requested cancellation of the application.
Hi Bruce…just wanted to follow up on your comment. I just got off the phone with them after applying for an Arrival+ that went pending. They asked me for the same items to be sent to their Delaware PO Box. I’d love to have this card for an upcoming trip, but there is ZERO chance I’m putting a treasure trove of identity theft materials into an envelope and dropping it in a mailbox. That’s crazysauce, and they should know that.
Thanks for this post! I am calling the recon line this morning to ask if they can move some credit around from my Arrival card to help the approval process. I think this will help!
Good luck!
This worked great. With this number, I was able to move credit over from one of my existing Barclay cards to open a new account. Thanks so much for finding this.
I applied and checked my status on their website which told me they couldn’t give me credit at this time but yet I received 2 letter from them saying my app is pending review I just have to mail in my documents. I called them and they said they don’t have my documents. I applied in April and this is July. What kind of credit card application process is this?
This worked well for me too – I called them on a Saturday, and they are now open. Only thing is, after the application is approved, they need to call your number to verify, which apparently by law, they cannot do after 9pm!